- Processor – General Information
The company STIRIXIS Ltd based in Kifissia, 27 Esperou Street, contact phone 210 6138312, is the controller of the collection, storage and general processing of personal data of users of the websites “stirixis.com” and “stirixisexclusive.com”, such as collected and stored through them.
- What Personal Data Do We Collect and How?
We collect and process your personal data as follows:
Information when you are contacting us
In case you wish to contact us, you will be asked the following information: name, surname, email address and your message. We will use this information only to answer your question / comment. We will record your requests, your questions / comments and our corresponding answers, and any other actions to manage your request / communication. All information will be retained for 6 months after your question or complaint is settled or the case closed.
Information When You Want to Receive Our Newsletter
If you wish to receive our newsletter you will be asked for your email address and, after confirming your subscription to this list. We will use this information only to communicate with you via newsletter and whenever you wish you can unsubscribe by clicking the corresponding Link at the bottom of the newsletter (unsubscribe).
Information About Your Visit and Use Of Website
We collect certain information when you visit our website, such as your IP address, which websites you visit, device category, browser, clicks and views. The information about your use of the site and its services enables us to make categorizations, ie to form groups of site visitors or customers with certain common characteristics, such as age group, gender or region. It is possible to add you to one of our categories. We use the categories to personalize the site and, for example, to change the order of the search results or the point of view of certain offers, so that you are more likely to see them. We may also use the categories to display online ads that we deem relevant to you and to send you commercial messages. We use this personal data as required by our legitimate interests in order to promote our services to our website visitors, to be able to attract more customers, and to improve the sales of our services. We retain personal data for a maximum period of 24 months.
In some cases we combine information about your online searches (clicks and views), your settings on our website, your customer service requests and your contact history. This information allows us to use different channels to manage the relationships and marketing of our services to you via email, advertising, social media or online advertising, which may include personalizing the content and offers of the site, to suit your preferences. You may opt out of receiving newsletters, commercials, social media and may object to our use of your personal data for direct marketing purposes (for more information on this process, read the following paragraphs hereof. policy). We use this personal data, as required, in the context of our legitimate interests, in order to be able to promote our services to our customers and visitors to our website, to be able to attract new customers and improve the sale of services us. We retain personal data as determined in accordance with the relevant purposes for which personal data has been collected (eg when you contact us, when you visit our site). We retain personal data for a maximum period of 24 months.
Maintaining And Optimizing Our Website
Your personal data is also used to maintain and analyse our website, in order to resolve performance issues, improve availability and user experience. We record every use of our website. Our use of your personal data for these purposes is necessary in the context of our legitimate interests and the information is retained for a maximum period of 24 months. The log files of the use of our website will be deleted within 24 months after their creation.
3. Purposes of Processing
A. Response to your request / question / observation:
We make every effort to respond to your request / question / observation that you submit on your own initiative through the contact form.
Legal basis of processing: Your consent. You have the right to revoke your consent at any time, without prejudice to the lawfulness of our processing of such data prior to the withdrawal of your consent.
B. Information Systems Support / Improved Services:
We use your personal data to detect problems on the server and to ensure the proper functioning of our website. The Company uses the personal data of the users, which it collects through the website, in order to offer new services through the website or to improve the already provided services.
Legal basis of the processing: the legal interest of the Company to ensure the smooth operation of its website and to improve the services provided by it.
C. Compliance with Our Legal Obligations:
When we receive relevant warrants from courts or public authorities, we process your personal data in order to respond to these requests.
Legal basis of the processing: Compliance with our legal obligations.
D. Promotion of Company Services:
Information about the use of our website and services enables us to create sections that group visitors to our website and consumers with common characteristics such as age, gender and region. The sections are then used to customize our website and change e.g. the order of your search results or you get an ad that we think is of interest to you.
Finally, we process your data to send you our informative e-mails / newsletter, once you have given the relevant consent.
Legal basis of the processing: The legal interests of the Company / your consent in case of your registration for receiving informative e-mails / newsletter.
E. Legal Protection of the Company:
Legal basis of the processing: The legal interests of the Company.
In short, the cookies that we use as a website are divided into the following categories:
They help the website to function primarily, to be easy to use by enabling the use of basic functions, such as browsing our page, and accessing secure locations of our website. The website cannot function without their use. Their use is acceptable by law even without your consent.
STATISTICS / PERFORMANCE:
These cookies collect information about how visitors use the site, for example, which pages they visit most often and whether they receive error messages from web pages. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website.
These cookies allow the website to remember user choices such as username, language or region to provide enhanced and personalized features. They can also be used to provide user-requested services, such as video viewing or social media use. The information collected by these cookies may be anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be restricted.
TARGETING / ADVERTISING:
These cookies are used to provide content that best suits you and your interests. They can be used to send targeted advertising / bids, limit ad impressions, or measure the effectiveness of an advertising campaign.
- Retention of Personal Data
Your personal data is kept exclusively for the period of time required to fulfil the purpose for which they were collected, in full compliance with applicable law. When the purpose of processing your personal data is completed, then they are deleted. The specific retention periods for each of the relevant processing purposes are listed above.
- How and With Whom We Share Your Personal Data (Recipients of Personal Data)
We may need to share your personal data with third parties (eg web design and maintenance service providers) to help us provide you with services and products and to manage our website. We sign contract agreements with our service providers which bind them to take all appropriate measures to protect the confidentiality and security of personal data.
We may also need to provide personal data to law enforcement in order to comply with a legal obligation or court order. Finally, we may need to disclose your personal information to a potential buyer as well as to his associates or consultants, in case of sale, merger, restructuring, liquidation or acquisition of our company. In the above cases, additional information will take place, in order to be able to exercise your legal rights, as provided in the provisions of articles 16 et seq. Of Regulation 2016/679.
- Data Security
Our Company assures users that it takes all appropriate technical and organizational measures for the security of their personal data, to ensure the confidentiality of their processing and protection against accidental or unlawful destruction / loss / deterioration, prohibited dissemination or access and any other form of unfair treatment.
Although every effort is made to protect personal data, our Company cannot guarantee the security of the data transmitted on its website, as the transmission of information via the Internet can never be completely secure.
- Your rights
You have the right to request an overview of your personal data processed by us or on our behalf. You have the right to correct, delete or restrict the processing (as appropriate) of your personal data. You can exercise this right by contacting us at email email@example.com and submitting a request.
Please note that requests that do not meet the requirements set by applicable law or the Company guidelines may be re-drafted or rejected, and that some personal data may be excluded from such access, correction requests. and deletion, in accordance with applicable data protection laws and other laws and regulations.
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and in some cases we will transfer your data to another controller upon request, if this is technically possible.
In the event that you consent to our use of your personal data, you have the right to revoke your consent without prejudice to the legality of our processing of such data prior to the withdrawal of your consent.
You also have the right, in some cases, to demand that we stop processing your personal data. However, if there are compelling legal reasons, we will continue to process your personal data and you will receive an update. In any case, you have the right to object to our use of your personal data for the purposes of direct marketing, including profile training, and if you do, we will comply with your request.
Requests for users to exercise the above rights can be sent to firstname.lastname@example.org
In case you are not satisfied with our answer, you can also submit complaints to the Personal Data Protection Authority regarding the exercise of your rights (www.dpa.gr)
- Applicable Law
For any dispute arising from the use of this website, the Greek courts will have exclusive jurisdiction.